Help centre · Practice calls & AI buyers

Using the Scenario Library

The Scenario Library holds reusable call setups: a short title plus a prompt describing the situation, such as “renewal at risk after a price increase” or “prospect already uses a competitor”. Attach a scenario to a practice call to frame it. Scenarios can be private or shared with your organisation.

What makes a good scenario

  • One situation, stated plainly: who the buyer is, what just happened, and what the rep needs to achieve.
  • A real twist your reps meet in the field, such as a new decision-maker or a budget freeze.
  • Clear success criteria that match a scorecard category.

How many custom scenarios you get

Every plan includes the standard scenario library. Custom company scenarios: 1 on Starter, up to 5 on Team, unlimited on Scale.

Related help articles

Last reviewed 2026-10-11. Questions this doesn’t answer: hey@firecoach.ai.