00 · The problem
Reps learn on live prospects.
You wrote the playbook. Reps skimmed it once in onboarding. Six weeks later they are improvising in front of real buyers, and you find out when the close rate drops.
- Rampsix months before a new rep sounds ready.
- Shadowyour best closers coach instead of closing.
- Bottleneckevery important deal lands on your calendar.
- Driftwhat reps do stops matching what you taught.