A practice call is a live voice conversation between a rep and an AI buyer in the FireCoach web app. The rep speaks into their microphone; the buyer answers in real time, raises objections and reacts to what the rep says. When the call ends, FireCoach scores it and produces a transcript and coaching report.
Before the call
- Choose the AI buyer persona you want to practise against.
- Choose the call type: cold call, warm call, discovery call, demo call.
- Optionally pick a scenario from the Scenario Library to frame the call, for example a renewal at risk or a competitor already in place.
- Use a headset or a quiet room. The buyer reacts to what it hears.
During the call
There is no script. The buyer improvises from its persona: its role, company, budget authority, competitors and the objections it has been given. Personas can be set to be friendly or blunt, and to beginner, seasoned or expert difficulty.
After the call
You get a score out of 100, broken down by scorecard category, with the full transcript and a coaching report explaining what passed and what didn’t. See “How to read a scorecard and coaching report”.