Help centre · Integrations, data & account

Is my data safe, and is it used to train AI models?

Your call data, personas, scenarios and scorecards live in your organisation. FireCoach does not sell them, share them with other accounts, or use them to train AI models for other companies or public models. Practice-call recordings and your methodology stay exclusive to your team.

What stays private

  • Practice-call transcripts and recordings.
  • Your personas, scenarios, objections and scorecards.
  • Pitch decks and playbooks you upload.

Sharing inside your organisation

Personas, scenarios and objections can be private to the person who made them or shared with the whole organisation. Nothing is shared outside it.

See also

Related help articles

Last reviewed 2026-10-11. Questions this doesn’t answer: hey@firecoach.ai.