Community / Sales Glossary
Outbound

Connect Rate

Connect Rate is the percentage of outreach attempts that result in a meaningful live conversation with a prospect. For cold calling, it measures the share of dials that reach the intended contact; for email, it can mean the share of opens that generate a reply. Connect rate is a leading indicator of outbound efficiency: a low connect rate may signal a bad prospect list, wrong channels, wrong times of day, or messaging that fails to generate curiosity.

Formula
Live Conversations ÷ Total Outreach Attempts × 100
Industry Benchmark
Cold call connect rates of 5–10% are typical. Email reply rates of 2–5% are average; above 8% is strong. LinkedIn response rates of 10–20% are achievable with high personalization.
Related Tools
Cold Call Math
Related Terms
Sequence (Cadence)Cold OutreachTouchSDR (Sales Development Representative)
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